INFO & FAQ'S

Shipping times
We offer FREE shipping worldwide. We aim to ship within 1-2 days of us receiving the order. For the U.K we use Royal Mail Special Delivery which is fully trackable and requires a signature. For outside of the U.K we use international Track and Sign for. This is fully trackable and requires a signature.
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Earrings are non-returnable due to hygiene reasons. If your earrings are faulty then they are able to be returned.
Shipping
To return your product, please ship to: Retrospective Jewellery, 177 High Street Amersham, HP70EB, U.K
Caring for your jewellery
Our costume jewellery is made from laser cut brass either Gold plated or Silver plated. When the jewellery is not being worn, keep it in our jewellery boxes. This will help the jewellery to look its best. If the jewellery does need cleaning, simply use a damp cloth to remove any dirt.
Our Sterling Silver jewellery can be cleaned using a silver cloth or with silver dip. This will help brighten the silver.
Do not wear the jewellery while in the bath or shower, or wear the jewellery while applying make up or hair products.